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Also, you may find answers to your questions just a few clicks away.

Before you contact us, please be sure to review the rest of our website and read the support documentation.




Check RainMachine remote access service status
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Latest updates

- 09/02/2020 MET.NO weather service fix is available.
- 06/08/2020 RainMachine Touch HD-12/16 is now available, and RainMachine Pro-8/16 available July 15, 2020

Contact support

If you still have some unanswered questions after browsing our website, reading the support documentation and latest updates,
please contact us directly by using the blue Support button from the bottom right screen corner.

If, for any reasons, you cannot access support contact form, please send us an email at help@rainmachine.com and we will get back to you as soon as possible.

Thank you!

  • First, please read the latest updates. Thank you.

  • Call us: 844-498-8707
  • Regular schedule
  • Monday to Saturday from 9 AM - 5 PM PST
  • Closed for holidays:
    Christmas Day Dec 25 and New Year's Day Jan 01

  • Email us:
  • Sales team: moc.enihcamniar@selas
  • Orders related: moc.enihcamniar@sredro
  • Technical team: moc.enihcamniar@hcet

  • Address
  • Green Electronics LLC (About Us)
  • 44244 Fremont Blvd. Fremont, CA 94538, USA
  • Tel: 844-498-8707