RainMachine Premium Services

RainMachine Premium Services
Remote access from anywhere

Remote access through cloud servers!

Control your smart sprinkler from anywhere through cloud servers, even if you're at home or halfway across the world. Our remote access is fast, reliable, secure and comes with access sharing and other benefits.

High priority support channels

High priority support channels

Customers who purchase a premium plan get personalized, step-by-step support. Support is available to all customers but our premium customers will be highly prioritized.

Discounts for hardware repairs

Discounts for hardware repairs

Exclusive deal for Premium Services members. Included in this special package are several great benefits: substantial discounts on our professional repair services and extended service coverage.

New Software Feature Updates

New Software Feature Updates

Our Premium Services subscription is the perfect choice for customers looking to expand their smart home. Plus, frequent software updates that add new features and capabilities in the future.

Upcoming Premium Services

New Software Feature Updates NEW  IMPLEMENTED

Monthly Advanced Stats (Q2 2022)

Our advanced reporting system enables you to gain a deeper understanding of your watering schedules that affect your lawn and landscape. You will get valuable information such as the total amount of water each zone has used during a specific time period. You can see the entire history of watering times, programs and notifications data for every device associated with your Premium Services email account.

Learn more

Apple WeatherKit for Premium Services users NEW  IMPLEMENTED

Apple WeatherKit (Q1 2023)

RainMachine Premium Services subscribers will get full access to WeatherKit powered by the all-new Apple Weather Service, a world-class global weather forecast that uses high-resolution weather models and machine learning and prediction algorithms to give you hyperlocal weather forecasts around the globe.

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RainMachine Cloud Smart Home Integrations Enhancements NEW

Integrations Enhancements (Q2 2023)

Smart integrations with Google Assistant, Amazon Alexa and IFTTT allow RainMachine to make your life easier. You can use your voice to control the irrigation system from anywhere. Now with enhanced response times and the ability to control your zones and programs using voice command, it’s never been easier to manage your smart home RainMachine devices, to check their status, start/stop zones or programs, pause water events and so on.

New Software Feature Updates NEW

Homebridge Plugin (Q2 2023)

Homebridge allows you to integrate with smart home devices that do not natively support HomeKit. It also provides a Virtual Homekit Bridge for all RainMachine devices to be able to access them from anywhere without the need of an Apple Homekit bridge compatible device.

Premium vs. Basic Services

Controlling the RainMachine device from your home local network and using personal internet router through the Direct Access feature will always be Free. Weather data will also be Free for all users.
RainMachine Premium Services gives you more than that starting June 8 2022.

Basic Services
Free

  • Local Network Access
  • Remote Access from Anywhere
    through Direct Access (Port Forwarding)
  • Weather Forecast Services*
  • PWS Network Access**
  • Basic Mobile Notifications
  • General Support Channels
  • Local Smart Integrations
  • Bug Fixes Updates
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Premium Services
$29.99/year

  • Local Network Access
  • Remote Access from Anywhere
    through RainMachine cloud servers
  • Weather Forecast Services*
  • PWS Network Access**
  • Mobile Notifications
  • High Priority Support Channels
  • Unlimited Smart Integrations
  • New Features Updates
  • Shared Access
  • Advanced Watering Reports
  • Expert Advice
  • Discounted Hardware Repairs
Get Premium
Remote Access from Anywhere through RainMachine cloud servers

 

 
Remote Access from Anywhere through Direct Access (Port Forwarding)

Frequently Asked Questions


No. Our RainMachine devices are "cloud-independent by design" and they can be controlled locally from the home network or remotely using the Direct Access feature, but with Premium Services subscription you will get fast and secure already set up remote access connection and other benefits including shared access, instant notifications, smart IoT integrations, advanced reports and discounts for hardware replacement and fixes.

Note: Direct Access feature has to be set up for each RainMachine device you may have. A cloud connection and an email account are not required for this feature.

No. Weather data is available for free for all users.
Learn more...

It doesn't matter how many RainMachine devices you have. If they all are associated with the same RainMachine Remote Access email account used when purchasing RainMachine Premium Services subscription, then all are covered by the premium benefits, no matter how old they are.

Starting June 08 2022, all RainMachine users will get RainMachine Premium Trial Services, free for 1 month.
After that, you can choose to subscribe for as low as $29.99/year.

Currently, RainMachine Premium Services subscription can be purchased for $29.99/year using the RainMachine Apple iOS, RainMachine Android or RainMachine Web applications. The Premium subscription will be linked to your RainMachine Remote Access email account, not the RainMachine device.

Note: If you started "Free 30 Days Trial" you will have to wait until it ends to be able to purchase using RainMachine Android or RainMachine Web apps.
Using the RainMachine Apple iOS app you can purchase Premium Services subscription any time during the trial period.

The RainMachine Premium Services subscription is an optional, paid-for feature. It is valid for 1 year after purchase. There are no reasons why you should cancel it, but if you want to, you can cancel it through the app you used to purchase it. If you used the RainMachine Apple iOS app, you can cancel it under your Apple ID Subscription page. If you purchased through the Android or Web RainMachine apps, then you should contact our Support team and they will cancel it for you.

Yes. Every time you purchase a new RainMachine device, you will automatically get a 1-year RainMachine Premium Services subscription linked to the RainMachine Remote Access email account successfully validated for that new device.

1) Yes, if you purchase it using the RainMachine Apple iOS mobile app through the Apple ID Subscription service, Apple will auto-renew it for you. Make sure that your Apple ID Payment info is correct and that you have not canceled the subscription in the meantime.

2) No, if you purchase it using the RainMachine Android or RainMachine Web apps tthrough the Shopify Payment System, you will need to purchase it again to renew it after one year when the subscription ends.

RainMachine Premium Services

Get Premium Services
$29.99/year
Starting June 08 2022

Local Network Access
Remote Access from Anywhere through RainMachine cloud servers
Weather Forecast Services*
PWS Network Access**
Mobile Notifications
Premium Support Channels
Unlimited Smart Integrations
New Features Updates
Shared Access
Advanced Watering Reports
Expert Advice
Discounted Hardware Repairs

For uninterrupted access and in order to Get Premium Services, sign in with your RainMachine Remote Access email account
using one of the RainMachine applications listed above.

* RainMachine uses NOAA and other international weather forecast data sources like: Metno, WUnderground, NetAtmo, FAWN, CIMIS, Mesonet, Davis, Deutscher Wetterdienst, Australian Bureau of Meteorology and Open Weather Map, humans and machines can access weather data streams such as: max temperature, minimum temperature, humidity, wind speed, solar radiation, water vapor pressure, amount of precipitation. These national and international weather services provide pin-point and reliable and free up-to-date weather forecasts.

** Personal Weather Station Network is a global community of people connecting data from environmental sensors like weather stations and air quality monitors so your RainMachine device will get the rich, hyperlocal data it needs to save water.
Learn more...


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